Refund Policy
Last updated: January 2025
30-DAY GUARANTEE
Money-Back Guarantee
Not satisfied? Get a full refund within 30 days of purchase. No questions asked.
Our Promise
We want you to be completely satisfied with Dictto. If it doesn't meet your expectations for any reason, we'll refund your purchase in full.
Eligibility
All purchases are eligible for a full refund within 30 days. No questions asked.
How to Request a Refund
Simple 3-Step Process
1
Email [email protected] with your purchase email
2
We'll verify your purchase with Paddle (our payment processor)
3
Refund processed within 5-7 business days to your original payment method
Payment Processing
All payments are processed by Paddle.com Market Ltd as our Merchant of Record. Paddle handles all refund transactions securely.
After a Refund
Once your refund is processed:
- Your license will be deactivated
- You'll return to the Community tier (free features remain available)
- Any data stored locally on your Mac remains yours
Questions?
Contact us at [email protected] — we typically respond within 24 hours.
Try Before You Buy
Not sure if Personal is right for you?
The Community edition is free forever. Try it first!